Privacy

Overview

Hawt Telehealth (“we, “us”, “our” or “Company”) values it’s users’ privacy. This Privacy Policy (“Policy”) will help you understand how we collect Personally Identifiable Information (PII) and Protected Health Information ( PHI) from those who visit our website hawt.com (“Site”)or use our online facilities and services. Please note that we take privacy seriously and user privacy is of utmost importance. Hawt Telehealth is committed to ensuring that your personal information shared over our Site and/or Services is protected and kept confidential.

By accepting our Company’s Terms of Use or providing information to us via our Site, you give us permission to use and disclose Personally Identifiable Information (PII) and Protected Health Information (PHI) as outlined in this Privacy Policy. Please note that the use and disclosure of such information are also subject to the practices of the healthcare providers with whom you may interact through us.

We reserve the right to change our policy at any time. Please visit this page frequently to keep yourself updated with the latest Policy. If at any time we decide to use PII or PHI vastly differently from what was indicated at the time of collection, you will be promptly notified through email and at that time you will have the option of giving us permission to use or not use your personal information.
Our website, processes, vendors and Electronic medical record system are all HIPPA compliant.

Information Collected and Stored

We collect PHI and PII such as name, social security number, address, contact information, billing, and payment information as well as information about personal health issues and insurance submitted through our Site. Please note that:

A) All information collected by Hawt Telehealth is the information you voluntarily submit but we reserve the right not to register you or provide services if we don’t have key information.

B) We do collect and store data about all visitors who use the Site and interact with the Site and we will store this information regardless of you completing your visit or not. These logs contain and not limited to IP address information, the type of browser you use, the date and time you visited the site, and information about the type of device you use to connect to the Services and the Site pages you visited.

C) Some information is automatically collected when you visit our website through cookies, third party tracking technologies, and log servers.

D) If you submit any personal information on behalf of somebody else or is not your own, Hawt Telehealth will assume that you have the authority to do so and that you permit us to use that information in accordance with this Privacy Policy. If you contact us with a question, comment, or complaint, we may collect your name and contact information (such as your email address or mailing address) in order for us to respond to your request.

Data Usage

All information stored on our servers is secure and only limited to a number of employees and contractors are given access to it. Those with access to this data adhere to strict guidelines regarding user data security and privacy.

We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt-out of receiving any, or all, of these communications from us by following the unsubscribe link or the instructions provided in any email we send.

If you sign up to receive our newsletter or ant marketing communication from Hawt Telehealth, we will collect your name and email address in order to email you regarding products and services that you have indicated are of interest to you. You may also be added to our marketing list when you create an account with HawtTeleHealth on our Site.

Non-Marketing Purposes

We may use your e-mail or phone numbers including to but not limited to e-mail or text reminders about you upcoming appointments or to give up updates about your pharmacy orders, to send you emails to notify you that you may be due for a refill and to send you emails if you create an account but fail to complete a visit.

Disclosure of Information

Hawt Telehealth will only use or disclose your information under the following circumstances:
  • To provide the best medical care that you need if required we will disclose your information to pharmacies ( of your choice) or if we order a lab test or a laboratory.
  • We will share your PHI and card details with our trusted online payment processors.
  • As required by law, or in response to a subpoena or search warrant.
  • We may share your number with the company that helps us with text/SMS reminders.

Children

Our site is not designed or intended to appeal to minors and we knowingly will not collect PHI from anyone under the age of 18.

Security

Hawt Telehealth takes precautions to protect your sensitive information both offline and online. Whenever you will use our website and give us sensitive information (e.g. your credit card information )that information is encrypted and transferred to us in a secure way. Only employees who need the information to perform a specific task ( e.g. billing or customer service ) are granted access to it I. This is all done to prevent any loss, misuse, unauthorized access, disclosure and modification of user’s personal information under our use.

How to contact us

If you have questions or concerns regarding our Privacy Policy, please feel free to contact us.
E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
Telephone number: 813-549-6465
Mailing address: 9780 N.56th Street, suite C, Temple Terrace, FL 33617
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You can call us at

+ (813) 549-7465

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